If you need help with the Smart Bedding Machine, please contact us at support@sinter.si.

Provide the following details:

• Serial number of the machine (located on the left side)
• Date of purchase
• Estimated time of use
• Detailed description of the issue (include photos and videos if possible)

This is usually caused by a dirty sensor. To resolve:

1. Turn off and unplug the machine.
2. Use compressed air to remove loose dirt and dust.
3. Clean sensors on both sides with a damp rag or cotton swab (no strong chemicals or alcohol).
4. Let it dry, then plug back in and test.
5. If issues persist, repeat cleaning or contact support@sinter.si.

Test if the issue is with the starter or controller:

1. Unplug the machine.
2. Manually spin the rollers (they should turn smoothly).
3. Plug back in and hold the REAR button—the machine should start.
4. Check for unusual noises or LED indicators.
5. Repeat with FRONT button.
6. If problems continue, contact support@sinter.si.

This may be due to belt stretching over time.

Refer to the video: HOW TO TENSION A BELT for adjustment instructions.

It may have blown a fuse.

Refer to the video: HOW TO CHANGE A FUSE for replacement steps.

Contact support@sinter.si to order a new sensor.

Refer to the video: HOW TO CHANGE A MOTION SENSOR for installation.

This occurs if insufficient pressure is applied.

Apply downward and forward pressure on both rollers while keeping the bike straight and upright.

Ensure the bike is upright and straight in the machine.

Apply sufficient pressure to stabilize it.

Contact us at support@sinter.si with details:

• Serial number
• Date of purchase
• Estimated usage time
• Detailed description (with photos/videos)

We'll assist you promptly.